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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexei Alvarez

March 14, 2025

5  out of  5
rating by Alexei Alvarez
"Exelente servicio"
We responded:
"Thank you Alexei! Let us know if you need anything. "
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Shawk90

March 6, 2025

5  out of  5
rating by Shawk90
"I’ve been with them for at least 10 years. They have always been super kind to me and great to work with. My apartment was broken into a few years ago and when I called to submit a claim for my renters insurance, the woman taking the report was amazing and compassionate. Anytime I call with any questions or for help, they are able to assist immediately. Their customer service is probably the number one reason I will not switch my car insurance."
We responded:
"We very much appreciate your kind words and cherish the opportunity to take care of you! Thank you so much, stay safe and know that we’re here if you need anything. "
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Khem Bastola

February 24, 2025

5  out of  5
rating by Khem Bastola
"Always pleasure to work with Sam and his teams. Gets the job done every time with reasonable wait time. This time, I got to work with Sol Figuera for my vehicle and house insurance and she was a charm and Extremely professional with her work. I love it!"
We responded:
"Khem we’re so pleased to take care of you and your family. Please come and see us again soon if you need anything. Thank you so much. "
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David El Embajador

February 24, 2025

5  out of  5
rating by David El Embajador
"Excelente 100%recomendado 👌"
We responded:
"Gracias mi amigo. "
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Doan Dang

February 18, 2025

5  out of  5
rating by Doan Dang
"Been with them for a little over a year and couldn’t be happier. His agent Sol is amazing! She goes out of her way to help and answer all questions. She is so nice!!"
We responded:
"Sol cares deeply about her customers and her work. Thank you for recognizing her. I will share your words with Sol. Let us know if you need anything at all. "
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Debra Hobson

February 18, 2025

5  out of  5
rating by Debra Hobson
"Everyone there are very, very great people and very experience"
We responded:
"Debra thank you so much for your kind feedback. We’ll be here to assist if you need anything. Thanks again!"
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Ershad Mohammed

January 15, 2025

5  out of  5
rating by Ershad Mohammed
"Sol Warford was very patient and helpful with the quote for auto and home."
We responded:
"Ershad, we appreciate your kind feedback! Sol has been made aware of your encouraging words. Please let us know if we can help in any way. "
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Luis Guerra

January 9, 2025

5  out of  5
rating by Luis Guerra
"El trato fue estupendo, muy atenta y servicial, me respondió una por una todas mis dudas y preguntas siendo así quedé muy complacido se los recomiendo."
We responded:
"Luis, thank you for such kind feedback. We are grateful for the opportunity to take care of you. Please let us know if you need anything at all. "
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Chris T

January 9, 2025

5  out of  5
rating by Chris T
"Recently I moved back to kentucky and needed to change insurance providers and never dreamed it would be the debacle it turned into, but Brianna fixed that. She made it so pain-free and simple, it almost seemed to good to be true. I had previously contacted multiple national companies, most of them never responded and the ones who did were outrageous. State Farm was almost half of the last quote I received(and much better coverage) I'm so glad I called this office in particular! They also returned my call literally within minutes of first contact. Thanks Brianna!!"
We responded:
"Chris, thank you for the great feedback! We are so pleased for the opportunity to take care of you. Please let us know if you need anything at all. —Sam"
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Ganga Sharma

December 19, 2024

5  out of  5
rating by Ganga Sharma
"Sol is incredibly polite and has a great ability to connect with customers. She’s not only an amazing person with a fantastic sense of humor, but also explains coverage details in a clear and thorough way."
We responded:
"Ganga thank you for your feedback. We consider it a privilege to take care of you. Please let us know if you need anything and thanks again. "
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Darren Taylor

August 20, 2024

5  out of  5
rating by Darren Taylor
"Sam Wheeler is a standup gentleman! A real high class man who runs an honest, hard-working office of diligent, intelligent, capable, and kind employees. Today, I had the pleasure of working with Bri on my home and auto policy. She took the time to explain everything I had questions about and we shared some laughs as well. If you were looking for a neighborhood insurance agent, that’s willing to give you the time you deserve, and not treat you like a number in a queue or transfer you offshore for help, start here. Not to mention all the great prices and programs that they offer. . . Check them out!"
We responded:
"Darren, your kind words are very much appreciated! Thank you and we love taking care of the Taylor Family!"
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Daniel Rangel

July 15, 2024

5  out of  5
rating by Daniel Rangel
"I'll just reiterate what everyone has said already, they were very friendly and helpful with any question I had. Switching to a new insurance can be very intimidating but Sol helped me feel better about the whole situation. I actually understood what I was paying for and why and not just being blown off like some other places would. This is a place I would definitely recommend to anyone who is thinking of either getting insurance with or switch to. Mucha gracias paisana!"
We responded:
"Daniel first we welcome you to your new State Farm Family. We are grateful for the opportunity to take care of you. Taking a minute to give us this great feedback is not something we take for granted. Thank you for your kind words. Sol is very caring in how she takes care of our family of customers. We appreciate you. Please let us know if you need anything at all. "
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Chadwick LaRue

June 27, 2024

5  out of  5
rating by Chadwick LaRue
"Bree was amazing!!! She was able to answer every question I had, and I had a lot. Lol. Everyone at this branch is great. They always look for your best interest. I highly recommend them. :-)"
We responded:
"Chadwick thank you so much for the very kind feedback! We appreciate the opportunity to take care of your insurance needs. We’re here for you if you need anything. "
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Dean P

June 6, 2024

5  out of  5
rating by Dean P
"Today I was able to be shown what was likely the best customer service experience I’ve ever received. Anyone who has ever purchased a new car knows that, while fun & exciting, the task can also be very stressful and tiring. I found myself in this situation recently, with insuring the car being my last to-do on the list. When I called Sam’s office to add my new vehicle, Bri greeted me with a smile that could be felt through the phone. She endured countless questions from me and answered each one knowledgeably and happily. Beyond that, she was able (and happy) to activate my policy at the last second - as I called back with the info needed to make it happen just as she was going to walk out the door. I think truly great customer service experiences are rare, and firmly believe they deserve great recognition when they do happen. Sam Wheeler has been beyond awesome since the first day I switched to State Farm, and his associate Bri quite literally could not be doing a better job. If your current insurance company isn’t cutting it, give Sam and Bri a shout - they’re knowledgeable, competitive, kind, honest, friendly, fast, and caring!"
We responded:
"Dean I can’t thank you enough for these kind words. Bri is committed and passionate about serving our family of customers with care and professionalism. I will be sure to share your kind feedback with her. Thank you for the privilege of taking care of your insurance needs. "
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Tony Lewis

April 26, 2024

5  out of  5
rating by Tony Lewis
"I just recently transitioned auto and home insurance from a previous company that I gave 20 plus years of business. State Farm offered me the exact same policy with a few more perks for half the premium I was paying with the prior company. The transition was very smooth and enjoyable because of the knowledge and excellent communication skills of Sol Figuera Worforf with State Farm, who assisted me. I give Sol and State Farm a high five!"
We responded:
"Tony we are so excited and appreciative of the opportunity to take care of your insurance needs. Sol is very caring and professional with her work. I know she will be grateful to read your very positive feedback. Thank you again and please let us know if you need anything at all. —Sam"
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Andrew Abbott

April 20, 2024

5  out of  5
rating by Andrew Abbott
"Bri was phenomenal! She provided great service that was really personable. Thank you so much!"
We responded:
"Andrew your words are very much encouraging and appreciated! Stay safe and let us know if we can assist. Thanks again! —Sam"
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Chase Skinner

April 19, 2024

5  out of  5
rating by Chase Skinner
"I have had a wonderful experience working with Brianna at State Farm! She has made it very easy on me to find a good rate for what I need when I was struggling to find one! Thank you Sam! I am happy to be part of the State Farm family!"
We responded:
"Chase thank you for your kind words. Our Team gets joy from taking care of you and our family of customers. We appreciate you. Please let us know if we can assist you further. Thanks again. "
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Ruth Kaestner

April 4, 2024

5  out of  5
rating by Ruth Kaestner
"Sol was great, she answered all my questions and was very patient with me. I've been pleased with the service of Sam and his people."
We responded:
"Ruth we are grateful for the opportunity to take care of you! Thank you for this very kind and encouraging review! Stay safe and let us know if you need anything. "
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Osmel Perea

March 1, 2024

5  out of  5
rating by Osmel Perea
"El trato fue excelente y satisfechos con el servicio prestado"
We responded:
"Osmel we are always happy to take care of you! Thank you for these kind words. Be safe and know that we are here for you when you need us. "
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Ángel Gonzales

February 6, 2024

5  out of  5
rating by Ángel Gonzales
"Especial atención y rapidez. Totalmente satisfecho 😏. Les recomiendo este seguro a todos."
We responded:
"Thank you Angel! We appreciate the opportunity to take care of you. Blessings to you and your family. "
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Barbara Cissell

January 8, 2024

5  out of  5
rating by Barbara Cissell
"Love the great customer service and answering all my questions."
We responded:
"Barbara we are so grateful for you. We love taking care of you. Thank you for these kind words. Let us know if you need anything."
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Joey Mertz

December 13, 2023

5  out of  5
rating by Joey Mertz
"Landry is the best insurance agent I’ve ever had. He takes care of things quickly, he’s knowledgeable, and if he doesn’t know the answer he finds it. Choose Landry Dunn at Sam Wheeler State Farm Insurance."
We responded:
"Joey, thank you so much for the kind feedback. Landry is very caring, personable, and motivated to do a great job for our family of customers. We’re always happy to take care of you. Thanks again! —Sam"
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Dee Todd

November 30, 2023

5  out of  5
rating by Dee Todd
"Everyone is very friendly and very helpful!!! I’ve been with them over 10+ years and will never switch company’s!!!!!!"
We responded:
"Dee thank you so much for your kind words and for choosing us to take care of your insurance needs. We will be here for you when you need us. Thanks again. "
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Roxanna Redden

November 16, 2023

5  out of  5
rating by Roxanna Redden
"To say this office has gone above and beyond for me falls below and behind how well I have been treated. Not only do they always answer my questions and handle my concerns, they have made me aware of services such as lower interest car loans that I was completely unaware I could access. But their knowledge and preparedness when it comes to the business side of things is only the beginning. My first contact there was with Amy who proved to be an absolute delight and more recently has been with Landry. What can I say about Landry? You can hear the smile in his voice and I have grown to actually feel like I’m calling a friend when I call in to update my coverage or inquire about a claim. He always has the answers I need and he is just such a sincerely warm and funny person. I highly recommend this office not only for their professionalism but you just can’t find this kind of lovely personal attention these days."
We responded:
"Roxanna you are most kind. Thank you so much for taking time to give us such a great review. We’re here for you when you need us. Thanks again. "
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Carlos Felipe Cabrera Arredondo

October 20, 2023

5  out of  5
rating by Carlos Felipe Cabrera Arredondo
"Muy buena atención y hablan español!!!"
We responded:
"Muchas gracias, estamos aquí para ayudarte en lo que necesites!"